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Privacy Policy

Effective date: 7 April 2026

PoseLab (“PoseLab”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, hold, use, and disclose personal information when you use our website, request sample visuals, submit a form, email us, message us on WhatsApp, or book a call through Calendly.

1. Who we are

PoseLab is a visual production studio for fashion brands.

Contact details PoseLab 321 Pitt Street, Haymarket NSW 2000, Australia info@pose-lab.com +61 482 386 518

2. What personal information we collect

  • your name
  • email address
  • phone number
  • company or brand name
  • details about your enquiry, request, or project
  • product images, references, files, or other materials you send us
  • any other information you include in a message, form, booking, or enquiry
  • IP address
  • browser type
  • device information
  • pages visited
  • access times
  • website usage data collected through cookies or similar technologies

3. How we collect personal information

  • submit a form on our website
  • request sample visuals
  • email us
  • message us on WhatsApp
  • book a meeting through Calendly
  • otherwise contact us directly

Some information may also be collected automatically through cookies or similar technologies used by our website or third-party tools integrated into it.

4. Why we collect and use personal information

  • respond to enquiries
  • provide sample visuals or other requested information
  • communicate with you about projects, quotes, proposals, or services
  • schedule and manage calls or meetings
  • deliver, manage, and improve our services
  • maintain business and administrative records
  • protect our website, systems, and business
  • comply with legal or regulatory obligations

5. If you do not provide personal information

You can choose not to provide personal information. However, if you do not provide certain information, we may not be able to respond to your enquiry, provide sample visuals, prepare a quote, or book a call.

6. Disclosure of personal information

  • website, hosting, and form providers
  • email and communications providers
  • Calendly
  • WhatsApp or Meta platforms
  • cloud storage or file-sharing providers
  • contractors, consultants, or advisers who support our work
  • regulators, courts, authorities, or other parties where required by law

We do not sell personal information.

7. Overseas disclosure

Some third-party service providers we use may store or process personal information outside Australia. By contacting us, submitting a form, requesting sample visuals, or using our services, you understand that your personal information may be handled by service providers in other countries.

8. Cookies and similar technologies

Our website may use cookies and similar technologies to support functionality, understand website usage, and improve user experience.

Third-party tools we use, including embedded services such as Calendly, may also use cookies or similar technologies under their own terms and privacy policies.

9. Third-party services

Our website may link to or integrate with third-party services, including WhatsApp and Calendly. Those services are operated by third parties and are governed by their own terms, conditions, and privacy policies. We are not responsible for the privacy practices of third-party services.

10. Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

11. Retention

We keep personal information only for as long as reasonably necessary for business, legal, operational, or record-keeping purposes.

12. Access and correction

You may request access to the personal information we hold about you and ask us to correct information that is inaccurate, incomplete, or out of date.

To make a request, contact us at info@pose-lab.com.

13. Questions or complaints

If you have questions, concerns, or a complaint about this Privacy Policy or how we handle personal information, please contact us at:

PoseLab
321 Pitt Street, Haymarket NSW 2000, Australia
info@pose-lab.com
+61 482 386 518

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page together with the updated effective date.

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Portfolio may include conceptual and commissioned work. Brand names, logos, and trademarks remain the property of their respective owners.

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